Shoes

One or more shoes are not triggering

Are the magnets inside of the shoes still there?

You can access these by pulling up the soles of the shoes. The magnets are pretty simple to replace from there. Just make sure to place the magnet exactly where it needs to match up the reed switch beneath the sewer base plate

If the magnets are inside the shoes:

Are they placed in the correct position inside the shoe?
Is there too much glue/adhesive between the magnet and the sole of the shoe?

If the magnets are not inside the shoes:

Where did they go? You need those
Replace the magnet inside that particular shoe and make sure to glue it in the correct place for it to trigger when placing on the shoeprint in the sewer

Shoes don’t trigger because of the reed switch

The reed switch is found underneath the plywood sewer base. These are what the shoes sit on to trigger the next step in the game. If you’re having issues with this game step, the reed switches could potentially be a problem if you have discovered that the magnets in the shoes are not the issue.

To replace a reed switch, follow these instructions:

Unscrew your shoe sewer base plate. There should be a couple of screws holding it from the top.
Gently flip over the base plate to see the reed switches and Shoe Connector below. Be careful not to accidentally rip out any wires when flipping over the base plate.
Before unscrewing the reed switch, mark on the plywood where the existing reed switch sits.
Gently unscrew the reed switch and disconnect the wires. Take the new reed switch and wire it the same way the old one was done.
Test the step in the room to ensure it works.

If you have any issues, contact Tech Support!