Logic Issues

Game won't wake up at all

Power cycle all of Clue. That's tuning off and on the power strip underneath that everything is plugged in. Give it 30 seconds before you turn it back on.
Then follow the ‘Logic Issue’ section right below once it does wake up. You’ll likely have some subsystems that have failed to turn back on.
- Sudden power outages tend to cause this and other issues so be prepared to troubleshoot after a heavy storm.

Logic issue within the game

What does this mean? This could be something in the room not lighting up, triggering, or closing properly. Most Clue issues fall under this umbrella.

Check debug view at bottom of clue webpage.
Check which SPECIFIC inputs/outputs, LED, or RFID are offline.
In storage unit, find the boxes with output, input, or on them on the right side of the board.
Unplug black plug from the specific boxes that are offline.
Wait, then plug back in, wait then test the game.

Webpage isn't responsive

Power cycle all of Clue. That's the power strip underneath that everything is plugged in
If nothing after that or just an error message on the page: submit a ticket and contact tech support.

See something inaccurate or different from your store? Submit a ticket here!