Walls (Large Wall Padding and Small White Tiles)
Large padding tiles coming off of the wall
NOTE: Some stores have alternative wall padding that has different backing. We will try to give advice on each different kind of backing that stores have, but if you have any tips that are not listed here, feel free to submit a ticket and we can add to the article!
You will need to reattach the tiles (or replace) by re-caulking them to the wall.
Use liquid nails or similar with an outline of the piece as well as a zigzag across the middle. Press and hold firmly for at least a minute, maybe more, until it dries enough to stay in place. Depending on where the tile is, you may need to use a tape to support the tile until it dries completely. See the image below for an example of the liquid nails layout.

If you need to replace a larger section of wall padding, you can always revisit the initial install guide for the wall padding by clicking here.
Small white tiles coming off of the wall
NOTE: Always make sure that none of these small white tiles are sticking out or have raw edges/points exposed. They are made of layered metal and are more likely to cut a guest in the dark/in general if they are not taken care of.
Replacing these tiles is a persistent issue. Enterprising children will dig them out no matter what we do. But, if you are having multiple entire tiles come off every other day then you might have a bigger issue.
First, make sure you have a flush surface behind the tiles for them to adhere. If your tiles go over a change in elevation, then part of the tile will have trouble touching the lower part of the wall. Here are a couple ideas ,but, there is no one correct way to fix these. Share if you come up with a good system.
- If your wall is uneven, you can consider adding another layer to the non-flush parts of the wall to make everything flush before adding tiles. This can be other tiles, a thin piece of wood, or whatever you can find that is the correct thickness.
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If tiles are consistently not sticking, try using a glue that is stronger than the tiles are. We recommend liquid nails, gorilla glue, or maybe even hot glue. This is especially helpful on walls that are uneven or textured. The sticky back of the tiles works well on flat/smooth surfaces but otherwise needs some help.
Removing residue from small white tiles
When it comes to removing or replacing the small white tiles, often times you'll get leftover residue from the sticky foam backing. This can be tricky to remove, but here's some tips:
- Try to pull off or scrape off as much of the white foam that is leftover. This will make it much easier to work with.
- Use a traditional residue remover, such as Goo Gone. Typically, these will also come with a small plastic scraper that you can use with it. When using Goo Gone, you'll want to soak a paper towel in the remover and then hold it on the residue itself for about a minute. Try to wipe some of the residue off with the paper towel and then use a plastic scraper to get the rest if necessary.